Healthcare Assistants & Attached Staff
Mrs Susan Mawson (f)
Susan was working as a HCA & Administrator at Whitefields Surgery until the merger of the two practices in April 2011, when she moved across to Delapre and took on HCA duties all the time. Sue maintains the waiting list for patients requiring 24 hour blood pressure monitoring and is qualified to give the flu jabs each autumn.
Miss Lynne Morrison (f)
Lynne is an experienced HCA and is based mainly at Whitefields Surgery. Lynne now helps run the Near Patient Testing system ensuring patients on specialist drugs are followed up routinely. She is also qualified to give the seasonal flu jab.
The midwife is responsible for providing midwifery care throughout your pregnancy, labour and after your baby is born for up to 28 days. If you need to contact the midwife either leave a message with the receptionists or ring the Community Office on 01604 545430 Monday – Friday between 9.30 a.m. – 3.30 p.m. Outside of these hours contact Balmoral Team on 01604 545434
The Health Visitors are now all based at Whitefields Surgery. They can normally be contacted via 01604 666510, Monday to Friday between 9.00 a.m. and 10.00 a.m. However messages can also be left on their answer-phone. Health Visitors provide a wide range of services for children and their families within the community, including a One-Stop Drop-In Clinic at the Far Cotton Centre on a Monday morning from 11.00 till 2.00 followed by a Baby Health Clinic (weight checks etc) from 2pm till 3.30. They may also be involved with other age groups periodically.
The immunisation clinic (for under 5’s), which is now run by the Practice Nurses runs every Monday afternoon at Whitefields and Wednesday mornings at Delapre.
The District Nurses are based at Delapre and are specially qualified for work in the community. They care for all age groups and work in patients’ homes, residential homes and sheltered accommodation. They aim to help people remain as independent as possible by assessing individual needs and drawing up a plan of care with the help of the patient and their family.
Since October 2016, in order to respond to the changing and developing needs of the local health economy, improve patient experience, manage the volume of referrals and ensure that clinical care is optimised the Community Nursing Transformation Project has been working on the development of a referral management route for Community Nursing referrals. All referrals and request for District Nurse appointments/visits has been via a Single Point of Access. The number for this service is 0300 777 0002.